FAQ

PRODUCTS
ARE YOUR PRODUCTS REAL GOLD/SILVER? 
all our products are costume jewelry and accessories. we use high-quality plated alloy and not solid gold or silver. it’s how we’re able to offer on-trend styles at such affordable price points!

ARE THESE ORIGINAL DESIGNS? 
all conn perignon products are designed and created by conn perignon. no aliexpress here! 

DO YOU DO PR? 
We do! Please contact via our contact form if interested in promotional opportunities. 

ORDERS
HOW MUCH IS SHIPPING?
USA: $5.00 
Canada: $10.00 
Everywhere Else: $15.00
please add $2.00 for each additional item! 

WHEN ARE ORDERS PROCESSED? 
All orders have a three-day processing time. If you have a rush order, please contact us via our contact form and we’ll see what we can do! 

HOW LONG DOES SHIPPING TAKE? 

USA: 3-5 business days. 
Everywhere Else: 7-20 business days.  

CAN I RETURN OR EXCHANGE? 
All Conn Perignon products are final sale, unless there was an issue with your order. let us know if there was and we’ll do our best to fix it. 


Have a question not answered here? feel free to hit us up! xx